Freight Shipping Policy
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Ships LTL freight to the contiguous U.S. (no P.O. boxes/AK/HI).
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Free freight = commercial address with dock or forklift.
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Residential/limited-access surcharges apply; liftgate +$70 if needed.
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Handling time: 2–5 business days after payment clears. Tracking provided.
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Valid phone number required for delivery appointment.
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Inside delivery/installation not included.
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Inspect on delivery and note any visible or concealed damage/shortage on the BOL before signing; take photos and notify us within 24 hours.
Return Policy
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30-day returns for unused items in original packaging.
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Buyer pays return freight; 20% restocking fee applies.
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RMA (return authorization) required—unauthorized returns will be refused.
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Installed/used items, custom/special orders, and non-stock parts are not returnable.
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Freight items must be repackaged on a pallet and insured.
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Delivery damage/shortages are handled via a carrier claim, not as a return.