Freight Shipping Policy
- 
Ships LTL freight to the contiguous U.S. (no P.O. boxes/AK/HI). 
- 
Free freight = commercial address with dock or forklift. 
- 
Residential/limited-access surcharges apply; liftgate +$70 if needed. 
- 
Handling time: 2–5 business days after payment clears. Tracking provided. 
- 
Valid phone number required for delivery appointment. 
- 
Inside delivery/installation not included. 
- 
Inspect on delivery and note any visible or concealed damage/shortage on the BOL before signing; take photos and notify us within 24 hours. 
Return Policy
- 
30-day returns for unused items in original packaging. 
- 
Buyer pays return freight; 20% restocking fee applies. 
- 
RMA (return authorization) required—unauthorized returns will be refused. 
- 
Installed/used items, custom/special orders, and non-stock parts are not returnable. 
- 
Freight items must be repackaged on a pallet and insured. 
- 
Delivery damage/shortages are handled via a carrier claim, not as a return. 
 
         
         
         
         
         
         
         
         
         
         
         
         
         
         
               
               
               
               
               
               
               
               
               
               
               
               
               
              